SALES POLICE

1. Goods at farmnet.online
 - All products are genuine and new.
 – Free bundled trees are not covered by warranties or conditional warranties from time to time, which are applied by sunsetfarm separately for each order.
 2. Return policy
 - If the product delivered is not as ordered.
 - A new tree will be sent if the tree dies during delivery.
 2.1 Cases do not accept returns
 - There is no warranty for the company's promotional products.
 – Tree dies due to unilateral fault of the customer (tree dies due to improper care by the customer).
 - The shipping cost to return the item is 10 RM, and the customer has to pay this shipping fee.
 3. The process of accepting orders
 - After the customer completes the registration, we will contact you again to confirm the order before shipping.
 - We will send the goods to the place according to the amount of trees purchased by the customer.
 4. Goods delivery process
 When receiving goods, customers should pay attention to the following:
 - Pay the sender when receiving the goods.
 - Check the packaging and product for damage during transport.
 - If the product is damaged, please contact the phone number .01135735429 to exchange a new product.
 - Address: No 15 Lot 210 Jalan Radin Sekinchan Selangor 45400
 – Phone us on 01135735429 if you need help.